Shop by Category
Account & Policies
About Howard's Creek
Shipping 101 and stuff you need to know!
Our Beer Cheeses and other perishables, such as Browing's Country Ham products and Ruth Hunt Chocolates, are shipped in a custom cooler box with the appropriate gel packs or dry ice. The cost calculated in your cart includes the box price, gels, dry ice (if needed), and UPS shipping costs. We will get it to you fresh, please keep the weather in mind using the UPS Shipping Map below from Kentucky to your state! We will always notify you if we feel your order could be compromised.
We require a $25.00 minimum order. It's best for both of us!
In Alaska, Hawaii, and Canada, other shipping rules apply,
please contact us to place your order
by phone at (859) 338-0623 or by email at [email protected].
Howard's Creek has shipped for 19 years, on time, every time!
UPS Shipping Map
Timing of Shipments
Please see the UPS Ground Map for time and transit (number of days from our shipping location, the yellow area, to yours) so you know the timeline for your UPS Ground Shipment.
All orders travel UPS Ground unless you have paid for overnight, 2-day air or 3-day select. 3-day select is a 3-day air days-in-transit option for those in the 5, 6, or 7-day transit time; please do not waste your money using this service unless you are in these transit times.
If you have any questions, please get in touch with our facility directly
for the exact time in transit according to our carrier.
We expect your order to arrive fresh. If you need a rush order,
don't hesitate to contact us by phone at (859) 338-0623.
If necessary, please leave a message; we will return your call.
Returns - Replacements - Refunds
Rarely will your order not arrive on time or possibly be damaged. If there is a problem with your shipment, please call (859) 338-0623 or email us at [email protected]. KEEP the box with all contents, take lots of pictures, and follow the directions on the inside flap of your box. The carriers do not credit spoiled products, but they do give credit for damaged containers. Once we receive the documentation, we will advise you on what to do next. We guarantee our products will be delivered to your door.
Guaranteed Shipments
We can not guarantee any shipment, not even overnight shipments. It's simply out of our control. But we know logistics well, and we have always gotten your items to you cold, on time, 99.9% every time, even if there is a rare delay. (Holidays and severe weather, cold or hot, affect even the best shippers!)
Howard's Creek Authentic Beer Cheese
Howard's Creek Authentic Beer Cheese distributes directly from our facility in Lexington, KY, to customers, retailers, caterers, and restaurants. To get started today, order online, call (859) 338-0623, or email [email protected].